We ask a LOT from commercial lending officers. You could even argue that we ask for two personalities in the same person.
As the face of the institution to your borrowers, they have to be great at building relationships; but they also have to understand the complex data behind lending analytics. Community-based FIs are having a mini-crisis trying to fill commercial lender roles in their institutions.
If you want to attract good lending talent you need the best technology to help them fulfill their duties. Manual processes just won't cut it for the modern lender. Financial institutions can address some of these challenges by automating lending processes to alleviate administrative overhead for commercial lenders. If you can get great lenders, you can get great borrowers.
Download "Searching for the Magnificent Seven" to discover what traits truly great lenders possess.